Common Questions (And How To Solve Them)
- A patient wants to pay in-store - what do I do next?
- How to manage substitution requests (if you're not able to substitute without a new script)
- Changing an order from delivery to pick-up (or visa versa)
- A patient has ordered a product I don't have in stock - what do I do next?
- A patient wants to pay in-store, but they placed an order on Scripts, how do I proceed?